Youwell has launched a new customer portal - with a living, up-to-date knowledge base designed to make everyday life easier for our customers.
At Youwell, we want to have a close and good dialogue with our customers. But as we grow and gain more users, we also see the need to make that dialogue more efficient and accessible. That's why we've now launched the Youwell knowledge base.
The work has been led by our Customer Success Manager, Jessica Goodfellow, who in a short time in the role has managed to gather and structure useful information for our customers. The portal will also serve as a hub for changelogs and release notes, so you as a customer always have access to up-to-date information.
The next step is to develop more interactive training material, with a focus on new clinicians. The goal is to make it as easy as possible to get started with both the platform and patient follow-up. We hope the knowledge base will become a valuable tool for you as a Youwell user.
- Jessica Goodfellow, Customer Success Manager, Youwell
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